There was consternation at CAB (Citizens' Advice Bureau) this week. A new "diagnostic" interviewing process is to be introduced whereby advisers split into 2 teams: the first team take down clients' particulars and diagnose whether their problem can be dealt with immediately or if they will need a more in depth consultation with a member of team 2. For some reason this new regimen has not found favour with the old guard, one of whom memorably described the process thus:
"So I ask them if a quickie is OK or would they prefer a longer session?"
I know CAB are always looking to expand their service but really...
When I got out of the swimming pool today, another "regular", a lady some years my junior, complimented me on my changing shape which she has been monitoring for some months. It is so nice to receive words of encouragement as few are forthcoming from Brian on this subject. Apparently I have let the side down by not retaining, at almost 55, the figure I had at 15 when we first met. But I am on a roll or more accurately losing one, as I have now dealt with the Texas/Christmas blip and am back on course to shed the final 10lbs of my initial target. To help me on my way, I have even started eating rice cakes (3 = 1 WW point) and although it is just like munching on polystyrene I am determined to stick with it. And before you ask me when I last snacked on a ceiling tile, let me tell you it's much the same as coffee which smells delicious and tastes like the bottom of an ashtray - just use your imagination!
"So I ask them if a quickie is OK or would they prefer a longer session?"
I know CAB are always looking to expand their service but really...
When I got out of the swimming pool today, another "regular", a lady some years my junior, complimented me on my changing shape which she has been monitoring for some months. It is so nice to receive words of encouragement as few are forthcoming from Brian on this subject. Apparently I have let the side down by not retaining, at almost 55, the figure I had at 15 when we first met. But I am on a roll or more accurately losing one, as I have now dealt with the Texas/Christmas blip and am back on course to shed the final 10lbs of my initial target. To help me on my way, I have even started eating rice cakes (3 = 1 WW point) and although it is just like munching on polystyrene I am determined to stick with it. And before you ask me when I last snacked on a ceiling tile, let me tell you it's much the same as coffee which smells delicious and tastes like the bottom of an ashtray - just use your imagination!
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